Warranty Policy

Warranty

Thank you for your interest in the products and services of our Company CompassNature. This Limited Warranty applies to physical goods, and only for physical goods, purchased from our Company CompassNature (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, our Company CompassNature will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Our Company CompassNature will either repair the Product at no charge, using new or refurbished replacement parts. If the product cannot be repaired, we will send you a replacement product at no additional cost.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from our Company CompassNature is 2 Years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 2 Years from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by: consumer conditions, malfunctions, or damage not resulting from defects in material or workmanship.

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Please contact us here.