CompassNature offers Free Shipping Worldwide for all of our products.
We have partnered with DHL Express, USPS, FedEx and many more shipping companies in order to make our deliveries as fast and smooth as possible.
We have a processing time of 1-3 days to quality check and package your items before they are shipped.
After the quality check and packaging, your package will be sent with trackable delivery and is estimated to arrive within 5-14 business days.
Products that include a separate battery/powerbank, require a more secure shipping method, which may result in a longer delivery time of up to 10-20 business days.
If you have any concerns about your shipment, do not hesitate to reach out to our support team here
Read more about our shipping info in our FAQ Page
Returns
Obtain a refund by returning the item to us via mail within 30 days of purchasing the order or within 14 days of receiving the order. Be sure to include the order number and your name on the inside of the package.
This is applicable under the condition that the product(s) are returned in their original packaging and new condition, carefully packaged for the return.
To start a return, please contact us here.
Read more in our Return Policy
Warranty
Our products are made according to the high-quality standards of CompassNature. Nonetheless, your product is covered by our limited, 24-month warranty against any defects in manufacturing.
Read more in our Warranty Policy
Customer Reviews
Product did not come with battery pack...waiting for resolution.
Very nice and warm. Perfekt in the cold winter.
Does exactly what it says, the 2 settings are great. Lovely fitted style.
I bought this for my mum in law who is always cold. She now wears it whenever she is feeling a chill, whether this be in her chair or wandering around. It gets really warm and she says too hot at times. Definately needs to be worn over a thick undergarment as the wires are quite close to the surface, but it works a treat, is really well made, excellent quality and fits perfectly. Can't fault it to be honest. Well worth the money, even with having to buy the battery pack separately.
Tunn och smidig under jackan. Fin färg och bra kvalité. Tre olika värmelägen och den högsta värmer jätte varmt! Oerfekt så man inte fryser. Powebank ingår ej.
